Our commitment is to strive for zero defects. Our team is focused on prevention, which causes people to prevent defects and non-conformances. Zero defect mindset at Sunlee involves:

• Recognizing that defects are not acceptable
• Understanding that zero defects is part of an attitude, where each defect is rigorously traced to its root cause with the goal to prevent each cause
• Realizing that the ultimate goal is to completely eliminate the problem forever, supported through rigorous continuous improvement programs
• And making a personal commitment to strive to do things right the first time